How much is shipping? 

For Australian domestic orders, shipping is free for orders of $50 or more. It's a great idea for friends to combine orders and avoid shipping charges. 

 All orders are shipped via Australia Post. 

 For orders under $50 shipping costs start at $6.95.

Bio Toothbrush disposal instructions: 

1. Break off toothbrush head. 

 2. Discard thoughtfully. Check with local recycling programs if suitable (Nylon is recyclable). 

 3. Place the rest of the toothbrush into your compost.

 Typically takes approximately 1 year to break down into a chalk like stick in a home compost. (90 days to break down in a commercial compost.) Congrats! You have made the right choice - any way you dispose of this, you can be sure that these toothbrushes will not be land-fill for thousands of years to come - unlike many toothbrushes in use today.

 
When will my order arrive?
Australian Orders: We ship out of our warehouse in Melbourne. If your order is placed before midday it will be despatched the following business day by Australia Post. Orders placed after midday will be despatched 2 business days later. Orders may take up to one week to arrive depending on the distance from Melbourne to your chosen delivery address.

Other Countries: Please contact customerservice@jackandjillkids.com
for an accurate delivery estimate.

If you feel that your order is taking longer than usual to arrive,
contact us at customerservice@jackandjillkids.com
and we'll fix it.

My order isn't quite right or something's missing....
Contact us immediately at customerservice@jackandjillkids.com
and we'll fix it up pronto.

Are Jack N' Jill products available in my country/city?
Contact us and we'll tell you where your closest retailer is.